Talent Provisioning The Principal of The Business Agility Group (Australia) Pty Ltd (The BAG), Dallas Newton, is a veteran of the IT Industry, starting his career around the same time as the Personal Computer. He has seen the evolution of businesses and technology and understands the importance of Customer relationships and always having the right…
Candidate and Client Care The BAG has a process that we adopt as a matter of routine – we call this process The BAG Candidate and Client Care Program. This program is designed to pre-empt any issues or expectation misalignments which, if not addressed promptly, may result in conflict. The program is designed to reduce the…
Conflict Resolution In the event of misalignment of expectations or perceived underperformance, in particular where there is the possibility of conflict arising, then the process is escalated to Issue Management. At this stage, The BAG will always engage the experience of The BAG Human Resources Manager (HRM) who will become actively involved in the resolution process.…
The BAG Pro-Active Sourcing Model In order to maintain a current and effective Candidate/Resource pool The BAG has created a sourcing model that we refer to as the “Pro-active Sourcing Model”. Visualise a “funnel” with volumes of input being forced down a narrow shute with a very efficient process of selection, just like a “sales funnel”, where unqualified…
Candidate Care Guide Questions The following is a list of sample questions that can be used when talking with candidates/new employees as part of The BAG Candidate and Client Care process: How are things going with your role? How are things going with the team? Any issues? Is there anything you see that may create any challenges,…
Quality Guarantee Underpinning our Candidate and Customer Care methodologies are our contractual guarantees of quality. The BAG’s Standard Terms of Business provide guarantees for all of our placements: Guarantee for Permanent Placements The BAG guarantees to undertake the replacement of any candidate appointed at no additional consulting fee, should they be terminated for unsatisfactory performance, within a period…
Want some advice on how to create that great first impression and secure the perfect role? The search for a new job and the subsequent interviews are never easy. There are of course certain tips and hints that can make this process a whole lot easier and ultimately increase your chances of bagging your perfect job. Here at…
In a time when recruiters and hiring managers are getting inundated with applicants for job postings, one technique they quickly learn to master is the art of “skimming” resumes. They just don’t have time to read each resume word-for-word. Instead, they glance at it quickly and look for key info. If they don’t see what…
When your interviewer wraps up your job interview by asking if you have any questions, you might think that he or she is finished assessing you, but that’s not quite the case. Interviewers draw conclusions about you based on the questions you ask—or don’t ask. You don’t want to give the impression that you’re not…
Sweaty palms and a dry mouth; if this is the way you typically feel before going into an important job interview, don’t worry, you’re not alone. It’s natural to feel nervous occasionally, and far from being a negative, sometimes nerves can help you focus and stay alert in pressurised situations. However, whilst it always natural…